MúzsaAPARTMAN

Privacy Policy

Effective: 10 April 2026

This privacy policy describes how Múzsa Apartman (muzsaapartman.hu) collects, uses, and protects your personal data.

1. Data Controller

2. Personal Data We Collect

a) Booking form

  • Full name
  • Email address
  • Phone number
  • Number of guests
  • Check-in and check-out dates
  • Message (optional)
  • Pet information (optional)

b) At check-in

  • ID card or passport data (required by Hungarian law for VIZA/NTAK reporting)

3. Purpose and Legal Basis

PurposeLegal basis (GDPR)
Processing booking requests, communicationPerformance of a contract (Art. 6(1)(b))
NTAK/VIZA data reportingLegal obligation (Art. 6(1)(c))
Issuing invoicesLegal obligation (Art. 6(1)(c))
Cookie consent storageConsent (Art. 6(1)(a))

4. NTAK/VIZA Reporting

Under Hungarian law (Act CLXIV of 2005), accommodation providers are required to report guest data to the National Tourism Data Centre (NTAK) and the VIZA system. This processing is based on a legal obligation.

5. Data Sharing

We do not sell or rent your personal data. The following service providers may access your data to operate our services:

  • Google LLC (Firebase Hosting): website hosting
  • Google LLC (Firebase Functions): processing booking requests
  • NTAK/VIZA system: as required by Hungarian law

6. Data Retention

  • Booking data: 5 years after fulfilment (accounting obligations)
  • NTAK/VIZA data: as required by law
  • Cookie preference: stored in your browser's localStorage until you clear it

7. Cookies

Our website only stores your cookie consent preference in your browser's local storage (localStorage). We do not use tracking cookies, analytics software, or third-party advertising cookies.

For more details, see our Cookie Policy.

8. Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the right to:

  • Access: request information about your stored data
  • Rectification: request correction of inaccurate data
  • Erasure: request deletion of your data, where no legal obligation prevents it
  • Restriction: request restriction of data processing
  • Data portability: request your data in a machine-readable format
  • Objection: object to the processing of your data

To exercise your rights, please contact us using the details below.

9. Complaints

If you believe your data is being processed unlawfully, you may file a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):

  • Address: 1055 Budapest, Falk Miksa utca 9-11., Hungary
  • Website: naih.hu
  • Email: ugyfelszolgalat@naih.hu

10. Contact

For privacy-related questions, please reach us at:

11. Changes to This Policy

We reserve the right to update this privacy policy. Changes will be published on this page with the updated effective date.